SugarCRM
Company details
Company type
What is the website of SugarCRM ?
When was SugarCRM founded?
2004
How many employees does SugarCRM have?
501 - 1000
What is the annual revenue of SugarCRM ?
$200.0M - $500.0M
In which country is SugarCRM most used?
United States
LinkedIn Page
Unknown
Pricing page
What is SugarCRM?
SugarCRM is a customer relationship management (CRM) platform that is reinventing the way that companies market, sell, and service their customers. With SugarCRM, companies can finally get a clear picture of each customer’s journey without getting all the headaches and hassles that come with traditional CRMs.
For too long, companies have been stuck with high-maintenance CRMs that require too much manual entry to be useful or offer too little functionality to actually get the job done. It’s time to let the platform do the work. And that means three things: no blind spots, no busy work, and no roadblocks. Only SugarCRM brings this approach to achieving high-definition customer experience.
Why choose SugarCRM?
There are several reasons to choose SugarCRM. First, it is an open source CRM solution, which means that it is free to download and use. Second, it has a wide range of features that can be adapted to suit the needs of any business, no matter how large or small. Third, it is easy to use and has a user-friendly interface. Fourth, it is highly customizable, so you can tailor it to your specific business needs. Finally, it has a strong community of users and developers who are always willing to help and support each other.
Pro's & cons
User-friendly interface: SugarCRM has a user-friendly interface that is easy to navigate and use.
Customizable platform: SugarCRM is a customizable platform that can be tailored to fit the specific needs of your business.
Clear picture of customer journey: SugarCRM gives you a clear picture of each customer’s journey, making it easy to see where they are in the sales process and what needs to be done next.
High functionality: SugarCRM offers high functionality, so you can get the job done without any headaches or hassles.
time-saving features: SugarCRM has many time-saving features, such as automatic data entry and synchronization, that will save you hours of work every week.
Limited integrations: One of the main drawbacks of SugarCRM is its lack of integration with third-party applications. This limits the platform’s usefulness for companies that rely on a variety of software solutions to run their business.
No free trial: Unlike many other CRM platforms, SugarCRM does not offer a free trial period, which makes it harder for potential customers to evaluate the platform before committing to a purchase.
Lacks some features: Although SugarCRM offers a wide range of features, it lacks some key features that are available on other CRMs, such as social media monitoring and lead scoring.
Difficult to customize: Another downside of SugarCRM is that it can be difficult to customize the platform to meet your specific business needs. If you require significant customization, you may need to hire an expert developer at an additional cost.
SugarCRM features
AB Testing
AI/Machine Learning
API
Activity Dashboard
Activity Tracking
Alerts/Notifications
Audience Targeting
Batch Processing
Frequently asked questions
What is SugarCRM?
SugarCRM is a customer relationship management (CRM) software that helps businesses manage their customer data, sales, and marketing.
What are the benefits of using SugarCRM?
The benefits of using SugarCRM include having a central place to store customer data, being able to track sales and marketing interactions with customers, and having features that help automate and streamline tasks.
What features does SugarCRM offer?
Some of the features offered by SugarCRM include customer segmentation, lead management, opportunity management, quote and order management, and product and service catalogs.
How is SugarCRM different from other CRMs?
SugarCRM is different from other CRMs in that it offers a more intuitive and user-friendly interface, as well as a wide range of features. It is also more affordable than many other CRMs on the market.
Why is SugarCRM the best choice for businesses?
SugarCRM is the best choice for businesses because it is a powerful and versatile CRM software that is easy to use and affordable. It offers all the features businesses need to manage their customer data, sales, and marketing effectively.