Smartlook
Company details
Company type
What is the website of Smartlook ?
When was Amplitude Analytics founded?
2016
How many employees does Smartlook have?
51 - 200
What is the annual revenue of Smartlook ?
$15.0M - $25.0M
In which country is Smartlook most used?
United States
LinkedIn Page
Europe
Pricing page
What is Smartlook?
Smartlook helps you see your website through your customer's eyes. With a unique feature set, Smartlook gives you a way to finally understand user behavior at the micro level. Always-on visitor recordings show you what every last visitor does on your website or app, and heatmaps give you mass data about where most people are clicking. Plus, Smartlook comes with a built-in chatbot that lets you talk to your users and get real-time feedback about what they think of your product.
With Smartlook, you can finally understand your customers and make smart decisions about your product.
Why choose Smartlook?
There are many reasons why you might choose to use Smartlook over other analytics tools. First and foremost, Smartlook provides valuable insights into user behavior that can help you improve your website or app. By tracking how users interact with your site, you can identify areas that need improvement and make changes that will boost engagement and conversions.
In addition, Smartlook offers a range of powerful features that can help you get the most out of your data. For example, the tool allows you to create heatmaps that show where users are clicking on your site, as well as session recordings that let you see exactly what users are doing. This wealth of information can be extremely valuable for making informed decisions about your website or app.
Finally, Smartlook is easy to use and integrates seamlessly with a variety of platforms. Whether you're using WordPress, Shopify, or another platform, you'll be able to get started with Smartlook quickly and easily.
Pro's & cons
Helps you understand your customer's needs: With Smartlook, you can see what every visitor does on your website or app and get feedback about what they think of your product.
Unique feature set: Smartlook provides a way to understand user behavior at the micro level with always-on visitor recordings and heatmaps.
Built-in chatbot: The built-in chatbot lets you talk to users in real time to get their feedback about your product immediately.
No installation required: Smartlook requires no installation, so you can start using it right away to improve your website or app
Too Much Data: One con of Smartlook is that it provides so much data that it can be overwhelming to sift through and find what is actually useful. While this may be a pro for some users, others may prefer a more streamlined approach.
No Free Version: Another potential con is that Smartlook does not offer a free version like many other similar products on the market. This could make it less accessible for users who are on a tight budget or who are just trying out user experience recording for the first time.
Limited Integrations: Smartlook also has limited integrations compared to other similar products, which could make it less versatile and flexible for users who need to integrate with multiple tools and platforms
API
Activity Dashboard
Activity Tracking
Alerts/Notifications
Application Management
Audit Trail
Behavior Tracking
Behavioral Analytics
Frequently asked questions
What does Smartlook do?
Smartlook is a tool that helps you understand user behavior by recording user sessions and providing insights based on those recordings.
How does Smartlook help you understand user behavior?
By recording user sessions, Smartlook helps you understand how users interact with your website or app. This allows you to improve the user experience by making changes based on what you see.
What are the features of Smartlook?
Some of the features of Smartlook include heatmaps, session replays, conversion funnels, and form analytics.
How does the chatbot feature work?
The chatbot feature allows you to interact with users in real-time to get feedback or answer questions.
What are the benefits of using Smartlook?
Some of the benefits of using Smartlook include being able to improve the user experience, getting insights into user behavior, and being able to interact with users in real-time.