Salesforce
Company details
Company type
What is the website of Salesforce ?
When was Salesforce founded?
1999
How many employees does Salesforce have?
> 10001
What is the annual revenue of Salesforce ?
> $1.0B
In which country is Salesforce most used?
United States
LinkedIn Page
United States, Germany, Japan, United Kingdom, France
Pricing page
What is Salesforce?
Salesforce is the ultimate CRM platform that unites your marketing, sales, commerce, service, and IT teams. With Salesforce, you can focus your employees on what’s important right now: stabilising your business, reopening, and getting back to delivering exceptional customer experiences. With Salesforce, you can achieve Customer 360 - one integrated CRM platform that powers our entire suite of connected apps. With Customer 360, you can focus your employees on what’s important right now: stabilising your business, reopening, and getting back to delivering exceptional customer experiences.
Why choose Salesforce?
There are many reasons to choose Salesforce as your CRM platform. Salesforce is a powerful and comprehensive CRM solution that can help your business manage its customer relationships more effectively. Salesforce provides features and functionality that can help you automate your sales and marketing processes, improve your customer service, and increase your overall sales productivity. In addition, Salesforce is a highly customizable platform that can be tailored to meet the specific needs of your business.
Pro's & cons
Customer 360: With Salesforce, you can achieve Customer 360 - one integrated CRM platform that powers our entire suite of connected apps.
Stabilize your business: With Salesforce, you can focus your employees on what’s important right now: stabilising your business, reopening, and getting back to delivering exceptional customer experiences.
Reopen safely and efficiently: With Salesforce, you can focus your employees on what’s important right now: stabilising your business, reopening, and getting back to delivering exceptional customer experiences.
Deliver exceptional customer experiences: With Salesforce, you can focus your employees on what’s important right now: stabilising your business, re-opening, and getting back to delivering exceptional customer experiences.
Get insights with data analysis. You can use the powerful data analysis tools in Saleforce to get insights into how customers are interacting with your company, so you can make better decisions.
Limited customization options: One of the main cons of Salesforce is that it can be difficult to customize the platform to fit your specific business needs. While Salesforce offers a number of different features and tools, you may not be able to find everything you need in one place.
Difficult to learn: Another downside of Salesforce is that it can be difficult for new users to learn how to use all the features and tools available on the platform. There is a lot of information available, but it can be overwhelming for those who are not familiar with CRM platforms.
Expensive: One of the biggest cons of Salesforce is that it can be expensive for small businesses or businesses just starting out with CRM platforms. The price depends on which features and tools you need, but it can quickly add up if you require multiple licenses or add-ons.
SalesForce features
Reporting/Analytics
Reporting & Statistics
Third Party Integrations
Activity Dashboard
API
Alerts/Notifications
Data Import/Export
Email Marketing
Frequently asked questions
What is Salesforce?
Salesforce is a customer relationship management (CRM) software that enables organizations to manage their customer data, sales, and marketing efforts in one centralized system.
What are the benefits of using Salesforce?
The benefits of using Salesforce include improved customer relationships, increased sales and marketing productivity, and better decision-making.
What is Customer 360?
Customer 360 is a Salesforce feature that gives organizations a 360-degree view of their customers, including their contact information, purchase history, and interactions with the organization.
What are the connected apps in the Salesforce suite?
Salesforce can help businesses by automating sales and marketing processes, providing insights into customer behavior, and increasing customer engagement.
How can Salesforce help your business during difficult times?
The features of Salesforce include its Lightning platform, artificial intelligence (AI) capabilities, mobile app, and social media integration.