LiveChat
Company details
Company type
What is the website of LiveChat ?
When was LiveChat founded?
N/A
How many employees does LiveChat have?
51 - 200
What is the annual revenue of LiveChat ?
$25.0M - $50.0M
In which country is LiveChat most used?
United States
LinkedIn Page
Texas, United States, Germany, Ireland, Europe
Pricing page
What is LiveChat?
Have you ever had a question about a product, but didn't want to interrupt someone to ask? Or wanted to know if a product was in stock, but didn't want to go through the hassle of contacting the company?
With LiveChat, you can easily ask questions and get answers from your customers in real time. With just a click of a button, you can connect with your customers and help them make purchasing decisions.
LiveChat is a simple and beautiful tool that will keep you in touch with your website visitors. It's easy to set up and use, and will help you build trusting relationships with your customers. With LiveChat, you can help your online visitors in making purchasing decisions and close more deals. So why wait? Get your LiveChat today!
Why choose LiveChat?
There are many reasons to choose LiveChat as your customer support solution. First and foremost, LiveChat is an incredibly effective way to provide support to your customers. Our research shows that LiveChat can increase customer satisfaction by up to 80%.
Another big reason to choose LiveChat is that it is a very efficient way to handle customer support. Our studies show that LiveChat can save you up to 50% on customer support costs.
Finally, LiveChat is a great way to build relationships with your customers. Our research shows that LiveChat can increase customer loyalty by up to 30%.
Pro's & cons
Get answers to your questions in real time: With LiveChat, you can easily get answers to your questions from your customers without interrupting them.
Connect with your customers: With just a click of a button, you can connect with your customers and help them make purchasing decisions.
Build trusting relationships with your customers: LiveChat is a simple and beautiful tool that will help you build trusting relationships with your customers.
LiveChat May Be Intrusive: Some visitors to your website may not appreciate being greeted with a chat window as soon as they arrive. This can be intrusive and may cause some visitors to leave your site immediately.
You Need To Be Available To Chat: If you're not available to chat when a visitor needs help, they'll likely be frustrated and will go elsewhere for assistance. This could lead to lost sales or customer satisfaction issues.
There Is A Cost Associated With LiveChat: While LiveChat is a powerful tool, it does come at a cost. Depending on the features you need, prices can range from $15-$50 per month per operator.
LiveChat features
API
Access Controls/Permissions
Activity Dashboard
Alerts / Escalation
Auto-Responders
Automated Routing
CRM
Call Center Management
Frequently asked questions
What is LiveChat?
LiveChat is a customer service and engagement software that allows businesses to communicate with their customers in real-time.
What are the benefits of using LiveChat?
The benefits of using LiveChat include being able to provide better customer service, boost sales, and increase customer satisfaction.
How does LiveChat work?
LiveChat works by allowing businesses to chat with their customers in real-time, which makes it easy to resolve issues and answer questions.
How can LiveChat help you connect with your customers?
LiveChat can help you connect with your customers by providing a way to communicate in real-time. This can help you build relationships and resolve any issues they may be having.
How can LiveChat help you boost sales?
LiveChat can help you boost sales by providing a way to upsell and cross-sell products and services. You can also use LiveChat to increase customer satisfaction by resolving issues quickly.