What is the website of Front ?
When was Front founded?
How many employees does Front have?
201 - 500
What is the annual revenue of Front ?
$10.0M - $15.0M
In which country is Front most used?
United States, Europe, Ireland
What is Front?
Front is the best way to build customer relationships. It's a customer engagement platform that helps businesses talk to their customers in a personal way.
With Front, businesses can easily talk to customers by sending them messages and videos. They can also create polls and surveys to get customer feedback.
With Front, businesses can also track customer activity and see what customers are saying about them online. This helps businesses improve their customer service and make sure customers are happy.
With Front, businesses can also easily share content with their customers. This helps businesses build a strong relationship with their customers and keep them coming back for more.
Why choose Front?
There are many reasons to choose Front for your customer service needs. Front is a powerful and flexible customer service platform that can be customized to fit the unique needs of your business. Front's features include:
- A powerful ticketing system that can help you keep track of customer inquiries and requests
- An easy-to-use interface that makes it simple for your team to manage customer interactions
- A wide range of integrations with popular business tools, so you can seamlessly connect Front with the rest of your workflow
- A robust set of features that can be customized to fit the unique needs of your business
Front is an ideal solution for businesses of all sizes that are looking for a customer service platform that is powerful, flexible, and easy to use.
Pro's & cons
Easily talk to customers: With Front, businesses can easily talk to customers by sending them messages and videos.
Get customer feedback: With Front, businesses can create polls and surveys to get customer feedback.
Track customer activity: With Front, businesses can track customer activity and see what customers are saying about them online.
Improve customer service: With Front, businesses can improve their customer service and make sure customers are happy.
Limited to Businesses: Front is a great platform for businesses to engage with their customers, but it is limited to businesses only. If you're an individual or a non-profit organization, you won't be able to use Front.
No Free Version: There is no free version of Front, so if you're on a tight budget, you'll have to look for another customer engagement platform that fits your budget better.
Not as Customizable as Other Platforms: While Front offers some customization options, it doesn't offer as much customization as other customer engagement platforms such as Intercom or Zendesk Chat. This could be a problem if you need more control over the look and feel of your messages and surveys.
Alerts / Escalation