ConnectWise

Verified vendor
Customer Success
Remote Support Software

Company details

Company type

B2C

What is the website of ConnectWise ?

When was ConnectWise founded?

1982

How many employees does ConnectWise have?

1001 - 5000

What is the annual revenue of ConnectWise ?

$200.0M - $500.0M

In which country is ConnectWise most used?

United States

LinkedIn Page

Where are the servers located?

Unknown

Pricing page

What is ConnectWise?

ConnectWise is the IT Nation’s one-stop shop for all your technology needs. Whether you’re a small business looking to automate your help desk and billing or a large enterprise looking to protect your data and devices, ConnectWise has the products and services for you. With an intuitive and user-friendly interface, ConnectWise makes it easy to manage your business and keep your IT up and running. With products like ConnectWise Automate, a remote monitoring and management solution, you can keep an eye on your devices and make sure they’re always up and running. Or, if you’re looking for something a little more hands-on, ConnectWise Control gives you the power to remotely control and access any device. With ConnectWise Quosal, you can easily create and send proposals to your clients. And with ConnectWise One, you can manage all your IT needs in one place. Whether you’re a small business or a large enterprise, ConnectWise has the products and services for you. So don’t wait any longer, join the IT Nation today!

Why choose ConnectWise?

ConnectWise is an industry-leading software platform that helps companies worldwide sell, service, and support technology. With ConnectWise, businesses can increase efficiency and deliver exceptional customer experiences.


There are many reasons to choose ConnectWise, including its robust feature set, scalability, and integrations. ConnectWise is packed with features to help businesses streamline their operations, including quoting, ticketing, billing, and project management. The software is also highly scalable, so it can grow with your business. Additionally, ConnectWise integrates with a number of popular business applications, making it easy to manage all of your software in one place.


Choosing ConnectWise means choosing a software platform that will help your business run more efficiently and provide outstanding customer service.

Pro's & cons

An all-in-one solution: ConnectWise offers a variety of products and services that can meet the needs of any business, from small businesses to large enterprises.

Easy to use: ConnectWise has an intuitive and user-friendly interface that makes it easy to manage your business and keep your IT up and running.

A variety of products: ConnectWise offers a wide range of products, from remote monitoring and management solutions to data protection solutions.

Excellent customer service: ConnectWise is known for its excellent customer service, with a team of knowledgeable and helpful support staff available 24/7/365 to help you with any problems you may have.

It can be difficult to keep track of all the different products and services ConnectWise offers.

The interface is not always user-friendly and can be confusing for some users.

ConnectWise Automate is a remote monitoring and management solution, which means it requires an internet connection to work properly. This can be a problem for businesses with spotty or unreliable internet service.

Some of the products and services offered by ConnectWise are expensive, which may not make them affordable for small businesses or startups on a tight budget.

There have been some reports of customer service issues, such as long wait times on hold or difficulty getting in touch with someone who can help resolve issues.

ConnectWise Control features

API

Access Controls/Permissions

Activity Dashboard

Alerts / Escalation

Alerts/Notifications

Attendee Management

Audit Management

Chat/Messaging

Frequently asked questions

What is ConnectWise?

ConnectWise is a software company that provides a range of business management and automation solutions.

What services does ConnectWise offer?

ConnectWise offers a range of services, including customer relationship management (CRM), project management, financial management, and more.

Who is ConnectWise meant for?

ConnectWise is meant for businesses of all sizes.

What are the benefits of using ConnectWise?

The benefits of using ConnectWise include increased efficiency, improved customer service, and better overall business management.

How much does ConnectWise cost?

ConnectWise pricing starts at $20 per month.

Company details

Amsterdam HQ
Prinsengracht 741

1017 JX Amsterdam

The Netherlands

Athens Office
Vasilissis Sofias 102

Athens 115 28

Greece

© 2023 Monocle, inc. All Rights reserved

Company details

Amsterdam HQ
Prinsengracht 741

1017 JX Amsterdam

The Netherlands

Athens Office
Vasilissis Sofias 102

Athens 115 28

Greece

© 2023 Monocle, inc. All Rights reserved

Company details

Amsterdam HQ
Prinsengracht 741

1017 JX Amsterdam

The Netherlands

Athens Office
Vasilissis Sofias 102

Athens 115 28

Greece

© 2023 Monocle, inc. All Rights reserved