What is the website of Cogito ?
When was Cogito founded?
How many employees does Cogito have?
51 - 200
What is the annual revenue of Cogito ?
$15.0M - $25.0M
In which country is Cogito most used?
What is Cogito?
Cogito is the world’s first AI-powered technology that helps professionals elevate their performance. With Cogito, professionals can instantly analyze hundreds of conversational behaviors to provide live in-call guidance combined with a real-time measure of customer experience. This technology is augmenting the emotional intelligence of thousands of agents in the world’s most successful enterprises – improving sales results, delivering world-class service and enhancing quality of care.
Cogito is backed by OpenView Ventures, Romulus Capital and Salesforce Ventures. The company is headquartered in Boston, MA.
Why choose Cogito?
There are many reasons to choose Cogito for your business. Cogito provides a complete, end-to-end solution for customer engagement that is reliable, scalable, and easy to use.
Cogito's technology is based on cutting-edge research in artificial intelligence and machine learning, which enables it to provide a number of unique features and benefits. For example, Cogito can automatically detect and correct errors in customer interactions, identify when customers are getting frustrated, and provide real-time coaching to agents to help them improve their performance.
In addition, Cogito is highly configurable and can be easily integrated into existing systems and workflows. This makes it an ideal solution for businesses of all sizes, from small businesses to large enterprises.
Finally, Cogito offers an outstanding customer support team that is always available to help with any questions or issues you may have.
Pro's & cons
Increased efficiency and productivity: Cogito can help professionals to get more done in less time by automating tasks that would otherwise be repetitive or time-consuming.
Improved decision making: Cogito’s AI technology can provide insights and recommendations that can help professionals make better decisions, faster.
Greater job satisfaction: By taking on the mundane tasks, Cogito frees up professionals to focus on the parts of their job they enjoy most, leading to increased job satisfaction.
Reduced training costs: Cogito’s AI technology is constantly learning and evolving, meaning it requires less training than traditional software applications – reducing training costs for organisations over time.
5) Increased flexibility: With its cloud-based platform, Cogito can be accessed from anywhere at any time – giving users the flexibility to work how they want, when they want.'
Cogito is a for-profit company, which means that it is driven by the bottom line and not by the needs of its users.
Cogito uses AI to analyze user behavior and provides feedback that may not be accurate or helpful.
Cogito requires a subscription in order to use its features, which can be costly for some users.
Cogito has been known to crash or freeze occasionally, which can be frustrating for users who are trying to use it for work purposes.
5.Cogito’s features are sometimes difficult to understand and use, which can make it challenging for new users to get the most out of it.